Just a few weeks after it closed shops in Cameroon and Tanzania, Jumia, the largest e-commerce operator in Africa, has handed over the operations of its travel section to Travelstart.
According to a statement from the e-commerce company, Travelstart will be responsible for the operational side of the business, revenue management, customer service, corporate sales, and corporate sales.
The statement reads;
“We have decided to enter into a partnership with our partner, Travelstart. While we will continue to promote the Travel category, Travelstart will be responsible for the operational side of the business.
This partnership will ensure we remain hyper-focused on our growth and path to by profitability as we reinvest our resources in our key markets, services and technology to create the best customer experience in Africa and help Jumia thrive.”
Travelstart, which operates in nine African countries, will use the partnership to tap new customers in markets where digital is emerging. The company was founded in Sweden by Swedish born Stephan Ekbergh in 1999 before setting up in South Africa in 2006.
Jumia, the biggest e-commerce platform in Africa, is massively scaling down its operations in Africa in an aggressive move to hit profitability. It recently closed its operations in three African countries in a space of one month and now it has handed its travel business in Africa to Travelstart.